Help Center — LinkUp Bahamas

Same-day delivery cutoff: 2:00 PM Nassau time. Later orders ship next business day.

Delivery coverage

Islands we serve

Teal = same-day or next-day · Gray = expanding soon

Nassau (NP)

Freeport (GB)

Abaco

Eleuthera

Exuma

Andros

Long Island

Cat Island

San Salvador

Inagua

Berry Islands

Bimini

Inter-island delivery is expanding across all 16 islands of The Bahamas in 2026.

Orders & Delivery

Everything you need to know about getting your order

How do I track my order?

What are the same-day delivery hours in Nassau?

Do you deliver to other islands in The Bahamas?

My order hasn't arrived — what should I do?

Can I change or cancel my order?

What are the delivery fees?

LinkUp Wallet & Payments

Earn credits, spend smarter, understand your wallet

What is the LinkUp Wallet?

How do I earn wallet credits?

What payment methods do you accept?

Do wallet credits expire?

Returns & Refunds

Our hassle-free 30-day return policy

What is your return policy?

How long does a refund take?

What items are not eligible for return?

I received the wrong item — what do I do?

Merchants & Selling on LinkUp

For businesses who want to reach Bahamian customers online

How do I apply to sell on LinkUp?

What are the platform fees?

How do merchant payouts work?

How can we help you?